Process Improvement Solutions


Unlike other consulting firms, McKinnis Consulting Services has a dedicated focus on the revenue cycle, and brings a blend of industry experts from leading healthcare systems, consulting firms, and technology service providers who understand today’s constantly changing healthcare environment. Our consultants specialize in blending EHR technology with operational excellence to drive revenue cycle performance including net revenue enhancement, cost reduction, and overall efficiency gain.

Patient Access

McKinnis Consulting Services has proven methodologies providing the accountability needed within patient access to address the challenges facing providers today, impacting such areas as denial management and point-of-service cash collections.  Example focus areas include:

  • Optimal intake process
  • Standardized data capture
  • Financial clearance processing
  • Patient liability management/point-of-service collections
  • Process consistency to drive patient satisfaction

Mid Revenue Cycle

With a focus on working by exception to ensure optimal charge levels and a clean billing environment, McKinnis Consulting Services partners with clients in the following areas:

  • Coding accuracy and performance
  • Clinical documentation improvement
  • Medical necessity review

Revenue Integrity

Today providers must navigate a tightening revenue environment, McKinnis Consulting Services provides a suite of solutions to maximize global charge capture and bottom-line impact; example solutions include:

  • Charge entry administration
  • Charge capture
  • Revenue reconciliation
  • Strategic and defensible pricing strategies
  • Managed care contracting
  • Payment validation accuracy
  • Management of the charge description master
  • Performance valuation

Patient Financial Services

McKinnis Consulting Services leverages leading revenue cycle strategies with technology to enhance cash collections while decreasing back-end inefficiencies, example solutions include:

  • Discharge not final billed management
  • Claims processing
  • Account follow-up management
  • Denial/avoidable write-off management
  • Credit/refund management
  • Payment posting/remittance management
  • Specialized receivable management
  • Self-pay/collections management
  • Customer service optimization
  • Financial assistance program