Performance Assessment Solutions


McKinnis Consulting Services (MCS) partners with clients to assess their current revenue cycle performance. By focusing on operational strategy, functional alignment, and application of technology, MCS is able to assist clients in developing a roadmap to sustainably enhance yield while reducing the cost to collect.

Operational Review

Performance assessment solution focused on reviewing current-state processes and procedures including:

  • Organizational design and resource efficiency
  • Best-practice gap analysis
    • Revenue cycle processes
    • Application of technology
  • Key performance indicator benchmarking
  • Net revenue/cash acceleration opportunity valuation
  • Cost reduction (labor and nonlabor) opportunity valuation
  • Third-party vendor performance and management

EHR Technical Diagnostic

Comprehensive review of EHR system build and design, paired with operational interviews aimed at identifying technical fixes, optimization priorities, and misalignment with operational expectations, including:

  • Detailed system build audit (pre- and post-live)
  • Technology/operational functional alignment
  • IT prioritization recommendations
  • IT resource efficiency planning
  • EHR upgrade management
  • Training and support