The backbone of a high-performing revenue cycle is a robust integrated learning platform. McKinnis Consulting Services partners with clients to assist in the development of an enhanced model featuring content tailored to fit system workflows and operational processes and policies; components include:
Development of a training plan and associated course curriculum that blends operational and system content to provide a holistic approach to education based on role/function.
Creation of customized training content that incorporates an organization’s operational processes in conjunction with technical workflow-based training.
Establishment of defined methodology for the measuring of adherence to an organization’s training platform. Having the ability to track employee progress and competency level allows for a greater level of accountability within the revenue cycle.